Reference

Open your legal terms clearly

sattamattaka keeps account terms, privacy choices, cookie use and India access rules in one legal area, so you can understand what applies before you open your account.

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sattamattaka Open your legal terms clearly
CONTACT ROUTES

Check legal contact routes

Legal requests work better when the account owner contacts us through a channel tied to the account.

Account legal request Use in-account chat when you can access your account. It lets us match your request with login records, wallet history and recent account actions before we discuss terms, data or access changes.
Email for documents Send legal documents, court papers or detailed privacy requests by email with your account mobile number and a clear subject line. We may reply asking for identity proof before sharing account records.
Payment record query For UPI, Paytm, PhonePe or Google Pay disputes, share the transaction reference, date, amount and account name. We compare those details with our wallet ledger before issuing a legal response.
ACCOUNT CARE

Browse privacy controls and records

We treat legal handling as part of account care, not as a separate promise hidden away from you.

Personal data use

We collect account details such as name, mobile number, login records and wallet activity to operate your account, verify requests and handle legal duties. We do not sell your account records to outside marketing lists.

Cookie choices

Cookies help keep you signed in, remember device settings and spot unusual access patterns. Some cookies are needed for account security, while preference cookies can be changed through your browser settings.

Security checks

When a login, withdrawal request or profile change looks unusual, we may ask for extra verification. This protects your account record and helps us avoid acting on instructions from another person.

Record retention

We keep account and payment records only for the period needed for legal, tax, payment settlement, fraud checks and dispute handling. After that, records are deleted, masked or stored with reduced access.

Change requests

If your name, mobile number or payment identifier is wrong, ask us to correct it with proof linked to the account. Some past transaction records cannot be changed because they show historical activity.

Lawful requests

If a lawful authority asks for account records, we review the request before sharing data. We aim to share only what is needed for that request and keep an internal record of the response.

Discover legal answers before joining

These questions explain how our legal terms affect your account, privacy choices, payment records and access from India. Read them before you open an account, and contact us if a clause affects your own situation. The answers are written for clear understanding, but they do not replace advice from a qualified legal professional in your state or union territory.

You may open an account only if local law permits access in your location and you can complete the checks we request. If eligibility is unclear, we may restrict access until the matter is verified.

We may keep your name, mobile number, login history, device signals, wallet records and support messages. These records help us verify ownership, answer disputes, prevent misuse and respond to lawful requests.

Yes, you can ask for a copy of account data linked to you. We may verify your identity first and may remove security-sensitive details before sharing the response where the law allows.

You can request deletion, but some records may need to remain for legal, tax, payment settlement or dispute reasons. We will explain what can be removed and what must be retained.

Payment references are matched with your wallet ledger to confirm deposits, withdrawals, refunds and disputes. We keep transaction IDs and account links only as needed for account, legal and payment checks.

If local law affects access in your area, we may update terms, change account access or request fresh checks. Access and eligibility always depend on local law and where local law permits.

Contact us with your account mobile number, the date range, transaction references if relevant and a clear description of the dispute. We will review account records before sending a reply.